Privacy Policy

Panel Poplar Core Co., Ltd. ("we," "us") respects your privacy. This policy explains what personal data we collect, why we use it, and your rights. Our registered office is at 338 Ladya Road, Khlong San, Bangkok 10600.

1. Data controller

Panel Poplar Core Co., Ltd. is the data controller for personal information collected through panel-poplarcore.click and our training programs. Contact: hello@panel-poplarcore.click.

2. Information we collect

• Contact enquiries: name, email, message content, program interest, preferred dates, and trading experience you submit via our form.
• Enrollment: billing name, payment reference details, emergency contact if provided, and chart materials you submit for private reviews.
• Technical data: IP address, browser type, and pages visited if you accept analytics cookies (see Cookie Policy).
• Communications: email correspondence and phone notes related to bookings.

3. How we use your data

• Respond to enquiries and confirm program enrollment
• Prepare training materials and private chart reviews
• Send session reminders, preparation PDFs, and follow-up summaries
• Improve our website when analytics cookies are accepted
• Comply with legal and tax obligations in Thailand

4. Legal basis

We process data based on your consent (contact form, cookies), contract performance (enrollment), and legitimate interests (operating a training business, replying to alumni questions).

5. Retention

Enquiry records are kept for twenty-four months unless you enroll, in which case enrollment records are kept for seven years for accounting and dispute purposes. Chart submissions for private reviews are deleted twelve months after the session unless you request earlier deletion. Analytics data is retained per our analytics provider's default period, typically fourteen months.

6. Sharing and international transfers

We do not sell personal data. We may share data with:

• Email hosting providers for correspondence
• Accounting services for invoicing
• Analytics providers if you accept cookies (may involve transfer outside Thailand)

Where data is transferred internationally, we use providers with appropriate safeguards or contractual protections.

7. Your rights

You may request access, correction, deletion, or restriction of your personal data, and withdraw consent for marketing or analytics where applicable. Contact hello@panel-poplarcore.click. We respond within thirty days. You may lodge a complaint with the Personal Data Protection Committee of Thailand if you believe processing violates applicable law.

8. Security

We use reasonable technical and organisational measures to protect data, including access limits on enrollment files and secure transmission for email. No method of transmission over the internet is completely secure.

9. Children

Our programs are intended for adults. We do not knowingly collect data from persons under eighteen.

10. Changes

We may update this policy by posting a new version on this page with a revised date.